Bramhall & Hitchen has been a local agency serving the insurance needs of businesses, families and individuals in the Tri State Area since its inception. The Agency prides itself on its stability, knowledge, professionalism and staying power in today's changing insurance environment. Our qualified, experienced staff are ready to provide you with expert service and risk management solutions. Most of our staff individually have over 10 years of experience in the industry. The Agency's access to top rated, financially sound, Regional and National Carriers allows us to meet even the most challenging insurance needs of our clients.

Bramhall & Hitchen, Inc. was originally formed over 35 years ago when Eben Bramhall joined forces with William Hitchen to form Bramhall and Hitchen Insurance. Martin (Marty) Bramhall joined the Agency in 1984 as a Producer and today runs the company as acting President and CEO.

PROFESSIONAL ASSOCIATIONS

• Independents Insurance Agents of America (IIAA)
• Delaware Association of Independent Agents & Brokers of Delaware (DAIAB)
• New Castle County Chamber of Commerce
• Associated Builders and Contractors (ABC)

Bramhall & Hitchen is member of the Independents Insurance Agents of America (IIAA) and we are a Trusted Choice agent.

Trusted Choice agencies are insurance and financial services firms whose access to multiple companies and commitment to quality service enable us to offer our clients competitive pricing, a broad choice of products and unparalleled advocacy.

As a Trusted Choice agency, we are dedicated to you and are committed to treating you as a person, not a policy. This commitment means we shall:

• Work with you to identify the insurance and financial services that are right for you, your family or your business, and use our access to multiple companies to deliver those products.
• Guide you through the claims process for a prompt and fair resolution of your claim.
• Help solve problems related to your coverage or account.
• Explain the coverages and options available to you through our agency, at your request.
• Return your phone calls and emails promptly and respond to your requests in a timely manner.
• Provide 24/7 services for our customers, offering any or all of the following: emergency phone numbers, Internet account access, e-mail and call center services.
• Use our experience and multiple company relationships to customize your coverage as needed.
• Commit our staff to continuing education so they may be more knowledgeable in serving you.
• Treat you with respect and courtesy.
• Conduct our business in an ethical manner.

We pledge this to you, our clients, and ask that you let us know if we fail to meet our commitment, so we may take corrective action.

COMPANIES WE REPRESENT

As independent agents, we have established long term, solid relationships with some of the top national and regional carriers in the industry rated "A" or better by A.M Best Company. Our experienced staff will be able to provide comprehensive, expert insurance solutions and service.

• Cincinnati Insurance
• Cumberland
• Dairyland
• Donegal
• Foremost
• Guard
• Lititz
• Ohio Casualty
• Main Street America/NGM
• Harford Mutual
• Progressive
• Selective
• The Hartford
• Travelers
• Westfield Group
• Zurich North America